Frequently asked questions

Encapsulation uses a small amount of polymer-based cleaning solution worked into the carpet with a commercial floor scrubber. The solution surrounds soil particles and dries into brittle crystals that release from the fibers and are removed by routine vacuuming. It uses a fraction of the water of hot water extraction, so carpets dry in under an hour.

Usually under an hour. Because the method uses very little water, there is no soggy carpet, no wicking stains that come back and no added humidity in the building.

No. We schedule around your hours, including early mornings, evenings and weekends, and the fast dry time means the space is back in use almost immediately. Most clients never see us.

Yes. Our solutions are non-toxic, kid-safe, pet-safe and low-odor. There are no harsh chemical smells lingering in the space afterward.

Yes, when it is the right tool. Low-moisture encapsulation is our standard method because it dries fast and leaves no residue, but for carpet that is extremely dirty we can do hot water extraction, sometimes in combination with encapsulation. We recommend the approach after seeing the carpet.

In most cases, no. We are carpet cleaners, not professional furniture movers. We can move small items such as chairs and garbage cans, but larger pieces need to be moved ahead of time or we simply clean around them. Tell us what is in the space when you request a quote and we will plan it together.

Yes. Our technicians are IICRC certified. The IICRC (Institute of Inspection, Cleaning and Restoration Certification) sets the industry standards for carpet cleaning, and certification means our team is trained in fiber identification, cleaning chemistry and the correct methods for each carpet type.

Banks, corporate offices, property management and development companies, medical and professional offices, retail spaces, schools and event venues across the Fargo-Moorhead metro and the surrounding area. Any business with carpet is a good fit.

Yes, by appointment. Commercial work is our focus, but the same fast-drying, pet-safe method is available for homes in the Fargo-Moorhead area.

Pricing depends on the square footage, the condition of the carpet and how often you want it cleaned. Quotes are free, and a recurring maintenance schedule usually lowers the cost per visit. Send us the approximate square footage and we will get back to you with a number.

High-traffic areas such as entrances and hallways benefit from cleaning every one to three months. Lower-traffic offices are often fine on a quarterly or twice-yearly schedule. We recommend a plan after seeing the space.

Yes. Coffee, food and ink spots are treated before the full cleaning, and salt and sand tracked in over winter is one of the most common reasons clients call us in spring.

We are based in Moorhead and serve the whole Fargo-Moorhead metro, including Fargo, ND, Moorhead, MN, West Fargo, ND, Dilworth, MN and surrounding communities. Contact us if you are a little farther out.